Privacy Policy

1. Who We Are

Dial Auto Group ("we", "us", or "our") operates the website at dialapproved.com and related services. Our primary dealership is located at 7340 S Western Ave, Chicago, IL 60636. You can reach us at (773) 974-6051 or leads@jeepofchicago.net.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number when you submit a form
• Employment and income information when you apply for financing
• Vehicle trade-in information you voluntarily provide
• Messages and comments you send through our contact forms or chat
• Preferences and browsing behavior on our website (analytics only)

We do not collect or store Social Security Numbers or full date of birth in our systems.

3. How We Use Your Information

• To respond to your inquiry and facilitate vehicle purchases or financing
• To send you appointment confirmations and follow-up communications
• To submit financing applications to our lender network on your behalf
• To improve our website and services through aggregated analytics
• To comply with legal obligations as an Illinois-licensed auto dealer

4. Information Sharing

We share your information only as necessary:

• Lenders: When you apply for financing, your application is submitted to our lending partners
• Service Providers: We use trusted third-party tools (Supabase for data storage, Resend for email, Twilio for SMS) — all bound by data protection agreements
• Legal requirements: When required by law or to protect our legal rights

We do not sell your personal information to third-party marketers.

5. SMS / Text Messaging

If you provide your phone number and consent to SMS communications, we may send you appointment confirmations, financing status updates, or follow-up messages. You can opt out at any time by replying STOP. Message and data rates may apply. We comply with TCPA regulations.

6. Data Security

We use industry-standard security measures including encryption in transit (TLS), row-level security on our database, and IP address hashing. Access to your data is restricted to authorized dealership staff only. Finance application data is automatically purged after 90 days.

7. Cookies & Analytics

We use Google Analytics to understand how visitors use our site (page views, session duration, etc.). This data is aggregated and anonymized. We anonymize IP addresses before processing. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise these rights, contact us at leads@jeepofchicago.net.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with a new "last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy questions or to exercise your rights: